Total Technologies delivers business messaging across SMS, WhatsApp, RCS and Voice, with the digital marketing to make every message count.
Total Technologies is a digital communication company. We help businesses of every size reach their customers through Bulk SMS, WhatsApp Business messaging, RCS and Voice/IVR — supported by digital marketing that turns delivery into response.
Bulk SMS
WhatsApp Business Messaging
RCS Messaging
Transactional SMS 
Send SMS to large contact lists in a single campaign, with delivery reporting on every message.
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Reach customers on WhatsApp with rich, two-way conversations on the app they already use daily.
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The upgrade to SMS — branded, verified messages with images, carousels and buttons in the native inbox.
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Time-critical messages — OTPs, confirmations and alerts — delivered to your registered customers.
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Campaign messaging to reach new and existing customers with offers and announcements.
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Search, social and content marketing that brings customers to you — and messaging that keeps them.
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Automated voice calls and interactive menus that route callers without holding them in a queue.
Learn MoreMessages delivered every month across SMS, WhatsApp and RCS
Businesses reaching their customers through our platform
Channels through one integration: SMS, WhatsApp, RCS and Voice
Average message delivery success rate
Running SMS, WhatsApp, RCS and Voice through separate vendors means separate integrations, separate reporting and separate problems. We bring them together.
SMS, WhatsApp, RCS and Voice through a single relationship, instead of a separate vendor and a separate integration for each.
Transactional alerts and promotional campaigns have different rules and different routes. We set each up for what it actually needs to do.
Marketing messages need consent and a way to opt out. We confirm what applies to your use case before anything goes out.
Transactional SMS carries information the customer needs or has asked for — one-time passwords, payment confirmations, delivery updates. Promotional SMS carries offers and marketing messages. They are treated differently by regulators and by carriers, and they are usually sent on separate sender IDs.
RCS is the successor to SMS. Where SMS is limited to plain text, RCS supports images, carousels, suggested replies and action buttons, and it shows your verified business name and logo on every message. It arrives in the same native inbox as SMS, so the customer does not need to install anything.
For SMS and RCS, no — both arrive in the handset's built-in messaging app. WhatsApp messaging requires the customer to have WhatsApp installed, which most already do.
On WhatsApp and RCS, yes — both are two-way channels and customers can reply directly in the conversation. SMS reply handling depends on the sender ID and route in use.
Yes. Marketing and promotional messages require the recipient's consent, and recipients must be able to opt out. Consent requirements vary by channel and jurisdiction, and we will confirm what applies to your use case before any campaign goes out.
